1. Return Eligibility

You may return an item if:

  • The product is unused, unworn, and in its original packaging.
  • The return is initiated within 5 days of receiving the product.
  • The item is defective, damaged, or incorrect.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Items that have been worn, used, or altered.
  • Final sale or clearance items.
  • Customized or personalized footwear.

3. Return Process

  • Contact our support team at info@thereliabletechnologies.com within the return period.
  • Provide your order number, reason for return, and photos (if applicable).
  • Once approved, we will provide return shipping instructions.
  • The item must be returned in its original packaging with all tags attached.

4. Refund Policy

  • Refunds will be processed within 5 business days after receiving the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchange Policy

  • If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Damaged or Incorrect Items

  • If you receive a defective or incorrect item, please contact us immediately at info@thereliabletechnologies.com with photos, and we will resolve the issue as soon as possible.

7. Contact Us

For any return or refund inquiries, please contact our customer service team:

Email: info@thereliabletechnologies.com
Website: https://thefootwearshub.com/